No confirmed timeline for a launch date yet, Revolut said.
Revolut is piloting a physical store in Barcelona in its latest attempt to compete with traditional banks.
The UK fintech is stressing that this will not be a traditional bank branch, but rather a “new format built for how modern customers engage with brands today”. With this, “high-visibility, immersive space”, Revolut hopes to make fintech more accessible to the general public.
“This is a new physical concept space where people can experience Revolut products and services in-person, receive support, discover features, and engage with the brand more tangibly. At our scale, physical presence builds trust and visibility,” a company spokesperson told SiliconRepublic.com
Barcelona is one of Revolut’s key strategic hubs in Europe with more than 6m customers. The pilot is still in the early stages with no confirmed timeline on when it would open.
“We chose Barcelona as the place to pilot our physical stores because it combines local density, global relevance, tourism and innovation,” a spokesperson told Euronews today (28 April). Plans for any other future physical stores will depend on the success of the pilot project.
Revolut’s plans for a physical store comes at a time when traditional bank branches are closing in droves.
Around 6,000 commercial bank branches closed down in the US over the last five years. And according to a 2025 report by the American Bankers Association, only 9pc of customers prefer brick and mortar branches as their preferred method of banking.
While, UK’s Llyods bank closed down nearly 100 branches this February, and Santander bank said it would shut 44 bank branches.
Although, Barclays, which shut nearly 80pc of its branches since 2019, is now planning on opening new ones. “I truly believe that the combination of great digital and great human touch is the future of banking,” the bank’s UK CEO Vim Maru said earlier this month.
Revolut has major plans to become the “world’s first truly global banking platform”. The fintech recently secured a full banking license in the UK, and has applied for the same in the US.
It also recently expanded operations to Mexico, opened a new global headquarters in London and secured a payments licence in India. The fintech hopes that this continued expansion can help it reach 100m customers by mid-2027.
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