Emma Smyth explores internship’s at BMS and how organisations can create progression opportunities for new hires as they navigate their careers.
For BMS’ Emma Smyth, a QA technical operations manager, internships can be an ideal way for professionals new to working life, to cut their teeth, so to speak. Providing an opportunity to gain practical, hands-on experience, shadow subject matter experts and receive training in a real-world setting, she herself got her start this way.
Smyth told SiliconRepublic.com, “I personally started my journey at BMS as an intern in the supply chain and warehouse, cryogenics and logistics department. During my placement, I gained invaluable experience at a biologics facility, learning the systems, procedures and values that underpin everything we do.
“The skills and knowledge I developed during that internship have continued to benefit me throughout my career.”
What advice do you have for people at the beginning of their careers?
Be curious and ask questions. No one expects you to know everything when you’re starting out, so use this time to learn actively from those around you. If something is unclear, or you’re simply interested in understanding more, don’t hesitate to ask. Build relationships, show initiative, and lean into the areas that spark your interest. Taking initiative demonstrates that you’re motivated and willing to go the extra mile. It helps you stand out and builds trust with your colleagues and leaders.
What skills are crucial to early-career starters and how are they developed?
Strong communication skills, both written and verbal, are essential. Clear communication helps you build relationships, avoid misunderstandings, and collaborate effectively. Teamwork is equally important, particularly in the pharmaceutical industry where cross-functional collaboration is key to ensuring compliance and success. Time management and prioritisation are also vital, particularly in fast-paced environments. Flexibility shows you can adapt and remain focused on business goals and deadlines. These skills can be developed through project involvement, regular feedback sessions, and by observing best practices from experienced colleagues.
How can organisations support professionals at the beginning of their careers or those moving into a new area?
A structured onboarding and training programme is vital for new starters. Providing a mentor or buddy can create a sense of belonging and offer a safe space to ask questions and learn the ropes. For those with less experience or moving into a new role, setting clear and achievable goals can provide structure and reduce overwhelm. Creating a collaborative culture where colleagues are encouraged to support and learn from each other helps build confidence and accelerate development.
What elements of BMS’s culture are important to early-career starters?
BMS is committed to fostering an inclusive workplace where different backgrounds, perspectives, and identities are valued. This creates a welcoming environment where early-career professionals feel empowered to contribute fully. Passion is a core value at BMS and plays a significant role in shaping a positive culture. Passionate employees inspire those around them, drive engagement, and stay connected to the company’s mission. Accountability is another key value. For early-career professionals like me, taking responsibility for your work helps build trust and shows maturity. It supports learning, earns respect, and prepares you for greater responsibility in the future.
Does BMS encourage mentorship for early-career starters?
Yes. Interns are assigned a buddy to support them throughout their placement, acting as a key point of contact and providing guidance when needed. Graduates are paired with a mentor from their team who offers career advice, supports development, and helps shape long-term goals. For more experienced professionals, BMS also offers a formal mentorship programme, matching mentors and mentees to encourage continuous learning and personal growth. Mentorship fosters confidence, builds skills, and creates meaningful professional connections that benefit both individuals and the wider business.
How can a company create a culture of career progression for both new hires and established professionals?
BMS supports career progression through a variety of initiatives. Employees are encouraged to complete development plans with guidance from their manager. These plans help identify goals and chart a clear path for growth. The recently launched ‘My Growth’ platform further supports this journey. It uses AI to create a personalised profile based on your information in the platform and recommends tailored job opportunities, courses, networking options, and potential career paths.
What are your final thoughts?
Starting your career or transitioning into a new role can feel daunting, but it’s important to remember that everyone has been in your shoes at some point. Never be afraid to speak up, ask questions, or admit when you’re unsure. That’s how you learn, grow, and build trust. The people around you want to see you succeed – and they’ll support you just as others supported them when they were new too.
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