Failed emergency alerts during L.A. fires eroded trust. How to fix it?
During the first days of the January firestorms, Los Angeles became a case study in what can go wrong with emergency alerts and evacuations. In Pacific Palisades there was chaos Jan. 7 as people in the foothills tried to flee, only to hit traffic gridlock. Then when the Eaton fire erupted in Altadena, evacuation orders…