Aviation oversight: Civil aviation ministry activates 24×7 passenger control room; aims faster grievance redressal

Ravi Singh6 hours ago03 mins

The civil aviation ministry has operationalised a round-the-clock Passenger Assistance Control Room (PACR) to address air travellers’ grievances more promptly, amid recent flight disruptions caused by operational issues and weather-related delays, PTI reported. The control room, which became functional on December 10, brings together officials from the ministry, the Directorate General of Civil Aviation (DGCA),…

IndiGo scrutiny: No decision yet on abuse of dominance probe, says CCI chief

Ravi Singh1 week ago02 mins

Competition Commission of India (CCI) chairperson Ravneet Kaur said on Friday clarified that the probe was based on an initial assessment of information received by the regulator after flights cancellations. The regulator had decided to look into IndiGo’s operations following the recent flight disruptions that affected passengers across the country,Speaking to PTI, Kaur said specific…

Panel questions IndiGo, DGCA babus, gets ‘unconvincing’ replies | India News

Ravi Singh2 weeks ago03 mins

New Delhi: IndiGo was quizzed on Wednesday by a parliamentary committee over the misery inflicted on passengers by its mass-cancellation of flights, but it blamed a variety of factors, including system glitch and adverse weather conditions, while DGCA and the aviation ministry parried off criticism of their role in the fiasco.Some committee members termed replies…