Macy’s just launched an AI-powered shopping assistant. Customers who use it spend nearly 400% more
If you’ve ever stood in front of the mirror and wondered what your outfit’s missing, Macy’s may have the answer. The company recently launched its “Ask Macy’s” AI chatbot, powered by Google’s Gemini AI assistant, and it’s having shocking success. The chatbot launched across all the company’s digital platforms on Monday, but it was tested…