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The library’s new chapter: Building a role as community glue

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America’s network of libraries is vast, with 9,000 systems serving 155 million registered users. But that network is also under threat. While some communities are investing in modern new libraries, others are letting their branches crumble. Funding cutbacks for affordable housing or mental health services have led many low-income or unhoused people to use libraries as places of shelter. And widening polarization over social issues has sparked debates within some communities about whether some books should be banned as offensive.

Despite the challenges, libraries play a civic role that many see as more vital than ever.

“A democracy requires an educated public who are aware of the roles, responsibilities, [and] the powers that they have in just being citizens and taking part,” says Eric Klinenberg, a sociologist at New York University. “A library prepares you. It gives you the tools to prepare you for that.”

Why We Wrote This

Public libraries have long been among America’s civic gathering spaces, helping to combat social isolation and bridge digital divides. Even as they struggle under budgetary constraints, they are reinventing themselves as foundational spaces for teaching democracy.

Some cities – even those with relatively modest budgets – are bucking the financial headwinds.

Melanie Stetson Freeman/Staff

Books on display in the fiction section at the public library in Sharon, Massachusetts, which opened its new facility in 2025. The city’s first library began as a collection of 524 books in 1879.

Serving a population of just over 18,000, the library system of Sharon, Massachusetts, survives by constantly evolving and reimagining how to best use its space and resources to meet community needs.

When it opened in 1879, the Sharon Public Library had 524 books. Now, it has a significantly larger collection, a pod for small-business owners to hold meetings, a classroom for teaching English as a second language, and even a Library of Things, which includes home and garden tools, technology, music, games, and sewing machines. The library also sponsors a lecture series by local retirees, including an art historian, an anthropologist, and a Holocaust expert.

“You have to figure out where are your strengths, and where the community needs you the most,” says Randy Gagné, the library’s director. “What people need most is connection and access. It’s the library that brings people together.”

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